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AV Group UK festival security officers on duty at an outdoor event in the South West
Festival SecurityBristol HQ · UK-wide24/7 · 365

Festival Security &Crowd Safety Teamsin Bristol & Across the UK.

SIA-licensed festival security, stewarding and crowd management for outdoor events of every size, from single-field community festivals to multi-stage weekenders, planned around your event management plan, your licence conditions and your Safety Advisory Group, not a generic staffing sheet.

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SIA-licensed officers · DBS-checked staff · Public & employers' liability held · Certificates on request

SIA
Licensed officers
24/7
Phones answered · 365
Bristol
HQ · UK-wide reach
DBS
Enhanced where required
0
Sub-contracting to strangers
Overview

The service, without the fluff.

What it is

Fully managed festival security: perimeter and gate control, ticket and wristband checks, searching, pit and barrier teams, campsite patrols, stage and backstage access control, overnight site security, and a named supervisor or head of security running the operation against your event management plan.

Who it's for

Festival organisers, promoters, local authorities, charities, breweries and community groups running outdoor events across Bristol, Bath, Chippenham, Swindon, Cardiff, Newport, the South West and South Wales, plus national organisers who need a reliable regional partner.

When you need it

From one-day family festivals and food and drink events through to multi-day camping festivals with several stages. We work to your build, live and break schedule, including overnight cover during build and de-rig when the site is at its most vulnerable.

Why professional matters

Outdoor events carry the widest risk profile in the industry: crowd density, alcohol, weather, camping, vehicle movements and licensing scrutiny all in one place. Under-resourced or unlicensed stewarding is the fastest route to a licence review, and the slowest route to an insurance payout.

What happens if you leave it

The cost of the wrong provider, or none at all.

Risk

Crowd crush and pit failures

Front-of-stage areas need trained pit teams who understand surge, extraction and signalling to stage management. Untrained bodies on a barrier are a genuine life-safety risk, not a saving.

Risk

Licence conditions breached

Your premises licence or TEN will specify security numbers, searching and dispersal arrangements. Fail to evidence them and you invite a review, conditions or refusal next year.

Risk

Perimeter and gate breaches

Fence jumpers, ticket fraud and unchecked vehicle access cost real revenue and drop unvetted people into a crowd you are legally responsible for.

Risk

Campsite incidents overnight

Theft, tent fires, drug harm and welfare cases peak between midnight and 5am. A site without patrolling, radio-linked officers overnight is a site running on luck.

Risk

Poor agency handover

Providers who buy in unknown freelancers at the last minute deliver staff who have never seen your site plan and cannot tell a punter where the medical tent is.

Risk

No evidence trail after the event

When a claim, complaint or police enquiry lands months later, an event with no incident log, refusal record or ejection notes has nothing to defend itself with.

Our process

A clear system, from first call to sign-off.

  1. Step 01

    Site visit & plan review

    We walk the site with you and read your event management plan, risk assessment, capacity figures and licence conditions before quoting anything.

  2. Step 02

    Written security plan

    Costed proposal setting out officer numbers per position, shift patterns, search policy, radio plan, ejection and dispersal procedure and SAG-ready documentation.

  3. Step 03

    Pre-event coordination

    We liaise with your event control, medical provider, police licensing officer, traffic management and the local authority ahead of the gates opening.

  4. Step 04

    Deploy & manage

    Briefed teams on site early in uniform with SIA cards visible, supervisor in event control, documented shift handovers across build, live and de-rig.

  5. Step 05

    Debrief & report

    Written post-event report covering incidents, ejections, refusals, medical handovers, lost children and recommendations for next year's plan.

Benefits

What you actually get out of it.

A crowd that stays safe and stays happy

Trained, approachable officers de-escalate far more than they eject, protecting both your audience and your reputation.

Licensing confidence

Documented, SIA-compliant staffing and a written plan your Safety Advisory Group can actually read.

Revenue protection

Tight gate, wristband and perimeter control keeps non-payers out and bar and trader takings where they belong.

One head of security

A single accountable point of contact in event control instead of chasing eight different supervisors.

Overnight site protection

Build and de-rig cover so plant, staging, bar stock and trader kit are watched while you sleep.

A team you can rebook

Same officers, same standards, year on year, so your site knowledge compounds instead of resetting.

The detail

Methods, variations and how we deploy.

A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.

Gate, search and wristband operations

The gate sets the tone for the whole event. We staff entry lanes to your expected arrival curve rather than a flat headcount, so peak-hour queues clear without officers rushing searches. Search policy is agreed in writing with you and, where relevant, your police licensing officer: what is prohibited, how refusals are handled, where confiscated items are logged and stored, and how children and vulnerable attendees are treated. Wristband and ticket checks run alongside the search rather than behind it, and every refusal is recorded so you have an evidence trail if the decision is later challenged.

Pit teams, barriers and crowd dynamics

Front-of-stage work is a specialist discipline. Our pit officers understand crowd surge, wave behaviour, crowd-surfing extraction and the hand signals that keep stage management, medical and security reading the same picture. We build a barrier plan with your production team covering pit capacity, extraction routes, water provision and the point at which a show stop is recommended. Where you run multiple stages, each pit has its own lead reporting into a single head of security in event control, so a developing issue at one stage never goes unheard.

Campsites, welfare and overnight cover

Camping festivals do not go quiet at 1am, they simply change shape. Overnight teams patrol camping fields in pairs on a defined route, deal with noise, theft, tent damage and lost attendees, and hand welfare and drug-harm cases to your welfare or medical provider rather than trying to manage them alone. We work hand in glove with medical teams, including our own FREC 4 and paramedic-level crews, so an intoxicated or vulnerable attendee reaches clinical care instead of being walked to a gate.

Vehicles, backstage and artist areas

Traffic and pedestrian conflict is one of the most under-planned risks at outdoor events. We manage vehicle gates, escorted movements during show hours, and accreditation for crew, artists, traders and contractors, so a production truck never reverses into a moving crowd. Backstage, artist and VIP areas run on colour-coded accreditation with officers briefed on who holds what access, and on the professional discretion those areas require.

Licensing, SAG documentation and compliance

Local authorities and Safety Advisory Groups increasingly want to see the security plan, not just a headcount. We provide SIA licence numbers in advance for vetting, written search and ejection policies, radio and communications plans, and shift schedules that show cover across build, live and de-rig. Public liability and employers' liability cover is held and certificates are supplied for your compliance file. Every officer signs on and off shift, and every incident is logged in a format that stands up months later.

Weather, contingency and show stop

British festivals are decided by weather as much as by line-up. Our plans include contingency positions for high wind, saturated ground, lightning hold and emergency evacuation, with officers briefed on their specific role in each scenario before gates open. Show stop procedure is agreed with production and event control in advance so the decision, and the messaging, is already rehearsed rather than improvised in front of ten thousand people.

FAQs

Answers to the questions we hear most.

How many security officers does my festival need?

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It depends on capacity, alcohol availability, camping, layout and licence conditions, not a fixed ratio. We visit the site, read your event management plan and propose numbers per position in writing so you can see exactly what each officer is there to do.

Are your festival officers SIA-licensed?

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Yes. Every security officer deployed holds a current SIA licence appropriate to the role, and cards are visible on shift. We can supply licence numbers in advance for local authority or police vetting.

Can you provide stewards as well as SIA officers?

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Yes. Most festivals need a mix of licensed security for search, pit and ejection duties and stewards for wayfinding, gates and customer care. We cost both clearly so you are not paying licensed rates for signposting.

Do you cover build and de-rig overnight?

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Yes. Overnight site security during build and de-rig is one of the most valuable parts of the deployment, protecting staging, plant, bar stock and trader equipment when the site is empty.

Can you supply medical cover as well?

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Yes. We provide FREC 4 and paramedic-level event medical teams in-house, so security and medical operate on one radio plan with one accountable provider.

How far do you travel for festivals?

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We are Bristol-based and regularly cover the South West, South Wales, the South East and further afield. Travel, accommodation and welfare costs are quoted transparently up front.

Do you attend Safety Advisory Group meetings?

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Yes, where the organiser wants us there. We can also supply written documentation for the SAG pack including staffing schedules, search policy and risk controls.

What happens after the event?

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You receive a written post-event report covering incidents, ejections, refusals, medical handovers and practical recommendations for next year's plan.

Related

Often booked alongside.

Security Services

Full SIA-licensed security across venues, events and sites.

Explore
Event Medical Cover

FREC 4 and paramedic-level teams for outdoor events.

Explore
Concert & Live Music Security

Pit, barrier and venue teams for gigs and live shows.

Explore
Next step

Festival security planned around your site, not a staffing spreadsheet.

Send us your site plan, capacity and dates. You'll get a written security plan and a fixed price, with numbers justified position by position.

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