---
title: "First Aid at Work Training Bristol · Highfield-Awarded | AV Group UK"
description: "Highfield-awarded First Aid at Work (FAW) and Emergency First Aid at Work (EFAW) courses in Bristol. Delivered by working FREC- and paramedic-level medics."
lang: en-GB
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@type": "Organization",
      "name": "AV Group UK",
      "alternateName": "Avon Valley Security",
      "url": "https://www.av-group.co.uk/",
      "logo": "https://www.av-group.co.uk/__l5e/assets-v1/5df733a9-4fee-4fe3-8959-237144a29395/av-group-favicon-v3.png",
      "telephone": "+441225941072",
      "email": "info@av-group.co.uk",
      "foundingLocation": "Bristol, United Kingdom",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "4 Skyline Park, Brislington",
        "addressLocality": "Bristol",
        "postalCode": "BS4 5EN",
        "addressCountry": "GB"
      },
      "sameAs": [
        "https://www.instagram.com/avgroupuk",
        "https://www.facebook.com/avgroupuk",
        "https://www.linkedin.com/company/avgroupuk"
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "WebSite",
      "name": "AV Group UK",
      "url": "https://www.av-group.co.uk/",
      "inLanguage": "en-GB",
      "publisher": {
        "@type": "Organization",
        "name": "AV Group UK"
      },
      "potentialAction": {
        "@type": "SearchAction",
        "target": "https://www.av-group.co.uk/?q={search_term_string}",
        "query-input": "required name=search_term_string"
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "LocalBusiness",
      "@id": "https://www.av-group.co.uk/#localbusiness",
      "url": "https://www.av-group.co.uk/",
      "name": "AV Group UK",
      "alternateName": "Avon Valley Security",
      "image": "https://www.av-group.co.uk/__l5e/assets-v1/5df733a9-4fee-4fe3-8959-237144a29395/av-group-favicon-v3.png",
      "telephone": "+441225941072",
      "email": "info@av-group.co.uk",
      "priceRange": "££",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "4 Skyline Park, Brislington",
        "addressLocality": "Bristol",
        "postalCode": "BS4 5EN",
        "addressCountry": "GB"
      },
      "geo": {
        "@type": "GeoCoordinates",
        "latitude": 51.4362,
        "longitude": -2.5367
      },
      "areaServed": [
        "Bristol",
        "Bath",
        "Chippenham",
        "Swindon",
        "Cardiff",
        "Newport",
        "South West England",
        "South Wales",
        "United Kingdom"
      ],
      "openingHoursSpecification": {
        "@type": "OpeningHoursSpecification",
        "dayOfWeek": [
          "Monday",
          "Tuesday",
          "Wednesday",
          "Thursday",
          "Friday",
          "Saturday",
          "Sunday"
        ],
        "opens": "00:00",
        "closes": "23:59"
      },
      "aggregateRating": {
        "@type": "AggregateRating",
        "ratingValue": "4.5",
        "reviewCount": "5",
        "bestRating": "5",
        "worstRating": "1"
      },
      "sameAs": [
        "https://www.instagram.com/avgroupuk",
        "https://www.facebook.com/avgroupuk",
        "https://www.linkedin.com/company/avgroupuk"
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "Service",
      "name": "First Aid at Work Training Bristol",
      "serviceType": "First aid at work training",
      "description": "Highfield-awarded First Aid at Work courses for businesses, event teams and individuals, delivered by working FREC- and paramedic-level medics, so the skills you leave with are the ones you'd actually use in a real workplace incident.",
      "url": "https://www.av-group.co.uk/services/first-aid-training",
      "provider": {
        "@type": "LocalBusiness",
        "name": "AV Group UK",
        "telephone": "+441172050152",
        "areaServed": [
          "Bristol",
          "Bath",
          "South West England",
          "South Wales",
          "United Kingdom"
        ],
        "address": {
          "@type": "PostalAddress",
          "addressLocality": "Bristol",
          "addressRegion": "Brislington",
          "addressCountry": "GB"
        }
      },
      "areaServed": [
        {
          "@type": "City",
          "name": "Bristol"
        },
        {
          "@type": "City",
          "name": "Bath"
        },
        {
          "@type": "City",
          "name": "Chippenham"
        },
        {
          "@type": "AdministrativeArea",
          "name": "South West England"
        },
        {
          "@type": "AdministrativeArea",
          "name": "South Wales"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "FAQPage",
      "mainEntity": [
        {
          "@type": "Question",
          "name": "Is the certificate HSE-recognised for workplace first aid?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Our courses are delivered through a Highfield awarding-body route and are recognised for HSE workplace first-aid compliance."
          }
        },
        {
          "@type": "Question",
          "name": "Which course do I need, FAW or EFAW?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "It depends on your workplace risk assessment and HSE guidance. We're happy to help you scope this before you book, the right answer is usually driven by hazard level and headcount."
          }
        },
        {
          "@type": "Question",
          "name": "How long does certification last?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "The standard workplace first-aid certification cycle is three years, with annual skills refreshers recommended. We track your cohort's expiry dates and prompt you before compliance drops off."
          }
        },
        {
          "@type": "Question",
          "name": "Do you deliver in-house at our workplace?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. For employer groups (typically 6+ learners) we can deliver on-site at your workplace with a suitable training space."
          }
        },
        {
          "@type": "Question",
          "name": "Who delivers the training?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Working operational medics, FREC- and paramedic-level, who work on our live event medical cover. Not classroom-only instructors."
          }
        },
        {
          "@type": "Question",
          "name": "Do you offer refresher / requalification courses?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Shorter requalification courses run to align with the three-year refresher cycle, so existing certificate holders don't have to re-sit the full course."
          }
        },
        {
          "@type": "Question",
          "name": "Can individuals book, not just employers?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Both individuals and employer groups can book onto scheduled cohorts at our Bristol HQ."
          }
        },
        {
          "@type": "Question",
          "name": "Where are courses delivered?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Scheduled courses run at our Bristol HQ. In-house delivery is available at your site for employer group bookings."
          }
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "/"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Services",
          "item": "/services"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "First Aid at Work Training",
          "item": "/services/first-aid-training"
        }
      ]
    }
  ]
---

[01225 941072](tel:01225941072)[info@av-group.co.uk](mailto:info@av-group.co.uk)Bristol HQ · Phones answered 24/7, 365 

[Staff Portal |  Client Portal](https://avonvalleysecurityportal.co.uk/)[](https://www.instagram.com/avgroupuk)[](https://www.facebook.com/avgroupuk)[](https://www.linkedin.com/company/avgroupuk)

[![AV Group UK, Security, Medical, Facilities](/__l5e/assets-v1/7c2ba6b7-d23f-4bae-a0f0-3d6c9dceee68/av-group-logo.png)](/)

[About](/about)

Services

Service Areas

[Our Work](/our-work)[Reviews](/reviews)[Contact](/contact)

[01225 941072](tel:01225941072)[Request Estimate](/contact)

![First aid training equipment including CPR mannequin, AED defibrillator and bandages](/assets/first-aid-training-Q_FSm4Fd.jpg)

1.  [](/)
2.  [Services](/services)
3.  First Aid at Work Training 

First Aid at Work Training Bristol HQ · UK-wide 24/7 · 365 

# First Aid at Work Training in Bristol. 

Highfield-awarded First Aid at Work courses for businesses, event teams and individuals, delivered by working FREC- and paramedic-level medics, so the skills you leave with are the ones you'd actually use in a real workplace incident.

[Book a course](/contact) [01225 941072](tel:01225941072)

Highfield-awarded · HSE-recognised for workplace first aid · Delivered by working medics · Bristol HQ

Highfield

Awarding body

HSE

Recognised workplace route

FREC/Para

Medic-level instructors

In-house

Or on-site with you

Bristol

Central & accessible

Overview 

## The service, without the fluff.

### What it is

Highfield-awarded First Aid at Work training, including full First Aid at Work, Emergency First Aid at Work and refresher / requalification courses, delivered at our Bristol HQ or in-house at your workplace by working FREC- and paramedic-level medics.

### Who it's for

Employers meeting their HSE workplace first-aid duty, event and venue teams that need trained first-aiders on shift, construction and site managers, hospitality operators, schools and clubs, and individuals building a professional skill set.

### When you need it

Scheduled cohorts throughout the year at our Bristol HQ, plus in-house delivery to your team at your site. Refresher courses run to align with the standard three-year requalification cycle.

### Why professional matters

Cardboard-certificate first aid courses tick a box; they don't change what happens in the first two minutes of a real workplace collapse. Training delivered by working medics, the same people we deploy on our event medical cover, gives your team practical, calm, evidence-based skills they can actually use.

What happens if you leave it 

## The cost of the wrong provider, or none at all.

Risk

### HSE compliance gaps

Employers have a legal duty to provide adequate, appropriate first-aid provision. Out-of-date or missing training exposes the business to enforcement action and to civil liability if something goes wrong.

Risk

### Panic in the first two minutes

Most workplace incidents are decided in the first two minutes. Teams trained on scenarios freeze less, act sooner, and hand over to ambulance crews cleanly, the difference between a scare and a fatality.

Risk

### Event & venue liability

Event insurers and licensing bodies increasingly expect trained first-aiders on shift as a baseline, not just a first-aid box on a hook.

Risk

### Skills that don't survive the year

Cheap courses over-focus on the exam and under-focus on retention. Skills fade fast without scenario work, and a certificate on a wall isn't a saved life.

Risk

### Wrong course for the workplace

One-day EFAW is not the same as three-day FAW. Booking the wrong course leaves you either short of the standard your workplace needs or paying for training you didn't.

Risk

### Missed refresher windows

First-aid certification runs on a three-year cycle. Missed refresher windows mean lapsed cover, non-compliance, and a full-length re-sit rather than a shorter requalification.

Our process 

## A clear system, from first call to sign-off.

1.  Step 01
    
    ### Scope the requirement
    
    We help you scope the right course for your workplace and headcount, HSE guidance, sector norms and your own risk assessment.
    
2.  Step 02
    
    ### Book the cohort
    
    Choose a scheduled course at our Bristol HQ or arrange in-house delivery at your site. Joining instructions, pre-course reading and payment terms are issued on confirmation.
    
3.  Step 03
    
    ### Delivery by working medics
    
    Delivered by FREC- and paramedic-level instructors, teaching from live-scene experience, not slides alone. Scenario work is built into every session.
    
4.  Step 04
    
    ### Assessment & certification
    
    You complete the Highfield-awarded assessment. Successful learners are issued the certificate and added to a reminder list before their refresher window.
    
5.  Step 05
    
    ### Refresher & retention
    
    We contact you ahead of the three-year window so nobody drops off compliance, and offer short annual refresher sessions to keep skills sharp.
    

Benefits 

## What you actually get out of it.

### Highfield-awarded certificate

A recognised, portable qualification your insurers, HSE and clients will accept.

### Working-medic instructors

Skills taught by medics who work live scenes, not classroom-only trainers.

### Scenario-based retention

Practical drills built into every course so skills survive past the exam.

### Flexible delivery

At our Bristol HQ or on-site at your workplace, including out-of-hours slots for shift teams.

### Workplace-appropriate content

We tailor scenarios to your workplace, construction, hospitality, office, event, not one-size-fits-all.

### Refresher reminders built-in

We track your cohort's expiry dates and prompt you before compliance drops off.

The detail 

## Methods, variations and how we deploy.

A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.

### First Aid at Work (FAW), three-day

The full HSE-recognised First Aid at Work qualification, three days of content covering primary and secondary survey, resuscitation, airway management, bleeding control, shock, burns, fractures, medical conditions (cardiac, stroke, diabetic emergency, anaphylaxis), and workplace-specific scenarios. Delivered through a Highfield awarding-body route and assessed against nationally recognised standards.

### Emergency First Aid at Work (EFAW), one-day

The one-day EFAW qualification, appropriate for lower-risk workplaces where a full three-day FAW is not required by risk assessment. Covers the essential immediate response skills: primary survey, resuscitation, choking, bleeding, shock, unconscious casualty management. Highfield-awarded and HSE-recognised for the workplace cover it is designed for.

### FAW / EFAW refresher & requalification

First-aid certification runs on a three-year cycle. Rather than re-sitting a full course, existing certificate holders can attend a shorter requalification course before their expiry. We track your cohort's expiry dates and prompt you before compliance drops off.

### In-house delivery at your workplace

For employer group bookings we deliver on-site at your workplace where you have a suitable training space. This is the most cost-effective option for teams of 6+ and lets us tailor scenarios directly to your environment, construction site, hotel kitchen, event floor or office.

### Content taught by working medics

Our first-aid instructors are working operational medics, FREC- and paramedic-level, deployed on our event medical cover contracts. Skills are taught from live-scene experience, and the scenarios your team drills are the ones we've actually attended. That is the difference between memorising a checklist and being able to run one under pressure.

### Compliance, records & reminders

We provide certificates promptly after successful completion and maintain a reminder list for cohort refresher windows. For employer clients we can produce a summary of trained personnel and their expiry dates for your HSE / insurance compliance file.

FAQs 

## Answers to the questions we hear most.

### Is the certificate HSE-recognised for workplace first aid?

+ 

Yes. Our courses are delivered through a Highfield awarding-body route and are recognised for HSE workplace first-aid compliance.

### Which course do I need, FAW or EFAW?

+ 

It depends on your workplace risk assessment and HSE guidance. We're happy to help you scope this before you book, the right answer is usually driven by hazard level and headcount.

### How long does certification last?

+ 

The standard workplace first-aid certification cycle is three years, with annual skills refreshers recommended. We track your cohort's expiry dates and prompt you before compliance drops off.

### Do you deliver in-house at our workplace?

+ 

Yes. For employer groups (typically 6+ learners) we can deliver on-site at your workplace with a suitable training space.

### Who delivers the training?

+ 

Working operational medics, FREC- and paramedic-level, who work on our live event medical cover. Not classroom-only instructors.

### Do you offer refresher / requalification courses?

+ 

Yes. Shorter requalification courses run to align with the three-year refresher cycle, so existing certificate holders don't have to re-sit the full course.

### Can individuals book, not just employers?

+ 

Yes. Both individuals and employer groups can book onto scheduled cohorts at our Bristol HQ.

### Where are courses delivered?

+ 

Scheduled courses run at our Bristol HQ. In-house delivery is available at your site for employer group bookings.

Related 

## Often booked alongside.

[

SIA Training

Door supervisor licensing and refresher training.

Explore

](/services/sia-training)[

Event Medical Cover

The live-deployment side of our medical team, the source of our teaching experience.

Explore

](/services/medical)[

Security Services

Deployed security teams, most work paired with trained first-aiders.

Explore

](/services/security)

Next step 

## First-aid training that survives the exam, and works on the day.

Tell us your headcount, workplace type and rough timing. We'll come back with the right course, a fixed price and the next available date at our Bristol HQ.

[Request a written proposal](/contact) [01225 941072](tel:01225941072)

SIA-licensed officers  Phones answered 24/7, 365  Bristol HQ · UK-wide 

![AV Group UK](/__l5e/assets-v1/7c2ba6b7-d23f-4bae-a0f0-3d6c9dceee68/av-group-logo.png)

Family-run security, medical and facilities specialists. Bristol-based, delivering across the South West, South Wales and nationally, 24/7, 365.

[](https://www.instagram.com/avgroupuk)[](https://www.facebook.com/avgroupuk)[](https://www.linkedin.com/company/avgroupuk)[](https://share.google/yuJXNqf3JPXsq7pYk)

Services

-   [Security](/services/security)
-   [Medical Cover](/services/medical)
-   [Cleaning & Maintenance](/services/cleaning-maintenance)
-   [About Us](/about)
-   [Our Work](/our-work)
-   [Reviews](/reviews)
-   [Contact](/contact)

Coverage

-   [Bristol](/service-areas/bristol)
-   [Bath](/service-areas/bath)
-   [Cardiff](/service-areas/cardiff)
-   [Wales](/service-areas/wales)
-   [South West](/service-areas/south-west)

Get in touch

-   [01225 941072](tel:01225941072)
    
-   [info@av-group.co.uk](mailto:info@av-group.co.uk)
-   4 Skyline Park, Brislington,  
    Bristol BS4 5EN 
-   Open 24 hours · 7 days a week 

© 2026 AV Group UK. All rights reserved.

[Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)Family-owned · Fully insured (certificates on request) 

[Call](tel:01225941072)[Request Estimate](/contact)

We use essential cookies to run this site and optional analytics cookies to see how it's used. Read our [cookie policy](/cookie-policy).

Accept allEssential only